Terms of Service
FJSI Resourcing (OPC) Private Limited · Prepared October 31, 2026
Draft for review. Your signed client agreement and applicable law take precedence.
1. Service and access
Verbtext provides Voice & Accent, Chat, Email and Typing evaluations and recruiter candidate-management tools for BPO hiring. Recruiter accounts are approved and activated manually by Verbtext. Candidates may take only the assessments assigned through a valid private invitation. Public browsing or signing in does not grant assessment access.
2. Test packs and pricing
Packs contain a stated number of tests, not credits or recurring subscriptions. Published India prices are Starter ₹899, Team ₹2,299, Growth ₹4,499 and Scale ₹7,999; global prices are Starter $9.99, Team $29.99, Growth $49.99 and Scale $79.99. The confirmed order specifies test counts, currency, taxes and any negotiated terms. An approved pilot includes six tests. Online checkout is not currently available; payment arrangements are agreed directly with Verbtext.
3. Campaign validity and results
Paid campaigns run for 30 days from the activation date shown in the recruiter workspace. Unused tests expire when the campaign ends. Existing manually managed accounts require explicit campaign activation by Verbtext. Saved reports remain available for export; expiry does not delete assessment records. Recruiters should download their Excel export and reports before their drive closes. Any automated handoff is subject to the confirmed client agreement.
4. Candidate consent and conduct
Candidates confirm their recruiter-provided identity and accept the assessment privacy notice. They must answer independently, must not impersonate another candidate, and must not share private assessment links. A saved, completed assessment cannot be repeated on the same invitation. Browser focus and optional verified-mode camera signals support human review; they do not guarantee detection of external assistance.
5. Interpretation and human decisions
Scores are decision-support evidence, not a guarantee of job performance, placement or an official CEFR certification. Hiring decisions remain with the employer. Poor recordings are flagged for review or retest rather than treated as evidence of low ability. If automated language evaluation is unavailable, measured evidence and transcripts may be saved for human review without issuing an unsupported language score.
6. Privacy and authorised use
Recruiters may review only candidates and reports belonging to their authorised workspace and must use them for legitimate recruitment purposes. Protect downloaded dossiers, share them only with authorised hiring staff, and respect candidate rights. Verbtext processes assessment data as described in the Privacy Policy, including retention of up to 24 months after last activity unless law requires otherwise.
7. Ownership and limitations
Original platform code, assessment content, scenarios and report materials remain the property of Verbtext or their respective licensors. Client logos and candidate information remain with their respective owners. Do not copy or redistribute private assessment banks, reverse-engineer access controls or use the service unlawfully. Nothing in these terms excludes rights or liabilities that applicable law does not allow to be excluded.
8. Support, suspension and changes
Contact Verbtext for technical issues, account changes, privacy requests or contractual questions. Access may be paused for misuse, security concerns or agreed commercial reasons. Material changes to commercial terms should be agreed with the client; the signed client agreement controls where it differs from this draft.
Questions or requests: contact Verbtext. Read our Privacy Policy.